Salesforce Off Campus Drive 2026 | Hiring Freshers as Associate Technical Support Engineer
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Salesforce Off Campus Drive 2026 : Salesforce has announced a new job opportunity for the position of Associate Technical Support Engineer – Global Voice Support Team, Cloud Success. Candidates with a B.E./B.Tech degree who are looking to start their careers in technical support can apply for this off-campus recruitment drive.
The job location is Hyderabad, and candidates with up to 12 months of experience are eligible to apply. Applicants should have good communication skills, a customer-focused attitude, and an interest in learning new technologies. Interest candidates are encourage to submit their applications online as soon as possible.
Check out the complete details below, including eligibility requirements, preferred skills, job responsibilities, and the application process.
About Salesforce
Salesforce is a leading technology company known for its cloud-based software and customer relationship management (CRM) solutions. Its products help businesses manage customer relationships, improve productivity, and streamline their operations. The company also provides opportunities for professionals to develop their technical knowledge and build careers in the technology industry.
Salesforce Off Campus Drive 2026 Details
| Particulars | Details |
|---|---|
| Company Name | Salesforce |
| Job Role | Associate Technical Support Engineer |
| Job Category | Off-Campus Recruitment |
| Qualification | B.E./B.Tech |
| Experience | 0–12 months |
| Salary/CTC | Best in the industry |
| Job Location | Hyderabad, Telangana |
| Application Deadline | Apply as soon as possible |
Eligibility Criteria
Candidates interested in applying for the Salesforce Associate Technical Support Engineer position should meet the required educational qualifications and possess the relevant skills.
Preferred Qualifications and Skills
- A bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.
- Up to 12 months of experience in voice support, IT support, product support operations, or customer service.
- A strong interest in customer satisfaction and a customer-first approach.
- Good English communication skills, both written and verbal.
- Strong analytical thinking, organizational abilities, and problem-solving skills.
- An interest in AI-powered tools, automation, and improving support processes.
- The ability to learn quickly and adapt to changing work environments.
- An aptitude for understanding Salesforce cloud applications and technical solutions.
- A self-motivated and dependable attitude, with the ability to work independently.
Additional Skills (Optional)
The following qualifications are beneficial but are not mandatory for applicants:
- Salesforce ADM 201 and/or ADM 211 certification.
- Experience providing support to international customers.
- Knowledge of additional languages such as German, French, Italian, Spanish, Portuguese, or Dutch.
What Is Salesforce Looking For in Candidates?
Salesforce values individuals who are eager to learn, work well with others, and focus on delivering a positive customer experience. Candidates should demonstrate the following qualities:
- Passion for Customer Success: A genuine desire to solve customer problems rather than simply close support tickets.
- Willingness to Learn: An open-minded approach to learning new technologies, understanding customer concerns, and exploring practical solutions.
- Sense of Urgency: The ability to respond promptly, take ownership of tasks, and deliver meaningful results.
- Teamwork: A cooperative attitude and a willingness to support colleagues while contributing to a positive team environment.
- Trust and Integrity: A commitment to professional conduct and the company’s core values.
- Adaptability: The flexibility to work in a changing environment, including rotating shifts in a 24/7 support operation.
Job Responsibilities
As an Associate Technical Support Engineer at Salesforce, selected candidates will help customers resolve technical issues and make effective use of Salesforce products.
Key responsibilities include:
- Providing frontline technical support to Salesforce customers worldwide through phone calls, emails, and chat.
- Guiding customers on user management, data management, reports, dashboards, and related product features.
- Identifying complex issues that require assistance from Professional Services or the Account Executive team.
- Maintaining accurate records of customer interactions, communications, and support cases in Salesforce.
- Following established support procedures while identifying opportunities to improve service quality.
- Exploring AI tools and automation to reduce repetitive work and help resolve customer issues more efficiently.
- Working in a 24/7 support environment and being available for rotating shifts according to business requirements.
Candidates should be comfortable communicating with customers, handling technical queries, and adjusting to changing shift schedules.
How to Apply for Salesforce Off Campus Jobs 2026?
Eligible and interested candidates can apply online through the official Salesforce careers website. Before submitting an application, make sure your resume includes your educational qualifications, communication skills, relevant experience, and technical knowledge.
Steps to apply:
- Visit the official Salesforce Careers website.
- Search for the Associate Technical Support Engineer – Global Voice Support Team, Cloud Success position.
- Review the job description and confirm that you meet the eligibility requirements.
- Complete the online application form with the correct details.
- Upload your updated resume and submit your application.
The application deadline is listed as ASAP, so candidates should check the official job listing for current availability and apply promptly.
Apply Link : Click Here To Apply
And also apply in GE Healthcare Freshers Jobs 2026
Conclusion
The Salesforce is a potential opportunity for B.E./B.Tech graduates and early-career candidates interested in technical support and cloud technology. The Associate Technical Support Engineer role offers exposure to customer support operations, Salesforce applications, and AI-assisted workflows.
Candidates with strong English communication skills, problem-solving abilities, and a willingness to learn may find this position a suitable starting point for their careers. Interested applicants should review the official requirements and apply as soon as possible.
FAQs for Salesforce Recruitment 2026
1. What is the job role offered in Salesforce Off Campus Drive 2026?
Salesforce is hiring for the position of Associate Technical Support Engineer in its Global Voice Support Team, Cloud Success division.
2. What is the educational qualification required for Salesforce recruitment?
Candidates with a B.E./B.Tech degree in Computer Science, Information Technology, or a related technical field are preferred for this position.
3. How much experience is required to apply for this job?
Candidates with up to 12 months of experience can apply. Relevant experience in voice support, IT support, product support, or customer service is preferred.
4. Where is the Salesforce Associate Technical Support Engineer job located?
The job location is Hyderabad, Telangana.
5. What is the salary offered by Salesforce for this position?
The salary has been described as best in the industry. A specific salary or CTC amount has not been provided in the available job details. Candidates should refer to the official job listing for further information.
