NTT DATA Jobs for Experience 2026 | Mass Hiring for Helpdesk Associate – ITIL | Apply Now
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NTT DATA Jobs for Experience 2026 : NTT DATA has announced a job opportunity for the position of Helpdesk Associate – ITIL in Bangalore. This opening is suitable for candidates who have completed their B.E/B.Tech or another relevant technical degree and have around 1 year of experience.
If you have good communication and customer-handling skills and are comfortable working in rotational shifts, this could be a good opportunity to start or grow your career in the IT support field. Intereste candidates are advise to apply online as soon as possible.
NTT DATA Jobs for Experience 2026 Details
| Details | Information |
|---|---|
| Company | NTT DATA |
| Job Role | Helpdesk Associate – ITIL |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech |
| Experience | 1 Year |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date to Apply | ASAP |
Eligibility Criteria
Candidates applying for the NTT DATA Helpdesk Associate position should meet the following requirements:
- Candidates must be graduates. A B.E/B.Tech or other technical degree is preferre.
- Around 1 year of international calling experience is require.
- Good verbal and written communication skills are important.
- Candidates should have good comprehension and writing abilities.
- Strong customer-handling and problem-solving skills are expect.
- Applicants should be comfortable working in rotational shifts, as the role operates within a 24×7 support environment.
Roles and Responsibilities
As a Helpdesk Associate – ITIL, the selected candidate will mainly be responsible for providing first-level technical support to customers. The major responsibilities include:
- Provide L1 technical support for identifying, prioritizing, troubleshooting, and resolving reported issues.
- Assist customers through phone, email, and chat.
- Understand the reported problem, investigate the issue, identify the root cause, and work toward an appropriate resolution.
- Follow up with customers to ensure that reported issues are properly addressed.
- Coordinate with different teams and departments within the Client Infrastructure when required.
- Troubleshoot common technical issues related to MS Windows, PC hardware, Internet Explorer, MS Office, and other COTS applications.
- Follow ITIL best practices, particularly for Incident Management and Request Management processes.
- Maintain a customer-focused approach while handling technical queries and support requests.
Required Skills
For this position, candidates should have a good understanding of basic IT troubleshooting along with strong communication skills. Knowledge of ITIL processes, incident management, request management, Windows, MS Office, and computer hardware will be useful for the role.
Candidates should also be comfortable communicating with customers and working in a 24×7 rotational shift environment.
How to Apply for NTT DATA Off Campus Drive 2026?
Eligible and interested candidates can apply online for the Helpdesk Associate – ITIL position. Since the last date is mentioned as ASAP, candidates are advised not to wait until the last moment and should complete their application as early as possible.
Apply Link : Click Here To Apply
And also apply in Qualcomm Off Campus Drive 2026
Conclusion
The NTT DATA opportunity is a good option for graduates with technical qualifications and around one year of international calling or customer-support experience. The role offers exposure to IT helpdesk operations, troubleshooting, customer support, and ITIL-based processes. Candidates who meet the eligibility requirements and are comfortable with rotational shifts should consider applying as soon as possible.
FAQs for NTT DATA Recruitment 2026
1. What is the job role offered by NTT DATA Recruitment 2026?
NTT DATA is hiring candidates for the position of Helpdesk Associate – ITIL.
2. What is the required qualification for NTT DATA Helpdesk Associate?
Candidates should be graduates, with B.E/B.Tech or another technical degree preferred.
3. How much experience is required for this position?
The job requires around 1 year of experience, particularly in international calling/customer support.
4. Where is the NTT DATA Helpdesk Associate job located?
The position is based in Bangalore, Karnataka.
5. What is the last date to apply for NTT DATA Recruitment 2026?
The last date is listed as ASAP, so eligible candidates should apply as early as possible.
