Capgemini Recruitment for 2025 Batch | Hiring for Freshers | Apply Now
Table of Contents
Capgemini Recruitment for 2025 Batch : Are you a fresher hoping to begin your career with a leading global IT company? Here’s a great chance to take your first professional step. Capgemini, one of India’s most trusted and globally recognized IT and consulting firms, is currently hiring Customer Support Group (CSG) Associates for its Noida location.
This is a full-time role designed specifically for fresh graduates, offering a competitive salary package of ₹3 – ₹3.25 LPA, along with training, career development programs, and the opportunity to interact with international clients. The Customer Support team plays a key role in assisting users, resolving issues, and ensuring top-quality service delivery.
Applications are open until 30 November 2025, so make sure to apply soon!
About Capgemini
Capgemini is a global leader in IT services, digital transformation, and consulting, operating in over 50 countries. It was established in 1967 and is headquartered in Paris. Today, the company has more than 340,000 employees worldwide.
In India, Capgemini has major offices in cities like Bengaluru, Pune, Noida, Chennai, and Hyderabad. It serves top clients in industries such as banking, manufacturing, telecom, and retail.
The company promotes a culture of collaboration, innovation, and continuous learning, making it a great place for freshers to build a strong IT career.
Capgemini Hiring 2025 Job Details:
| Details | Information |
|---|---|
| Role | Customer Support Associate (CSG) |
| Company | Technology Services India Ltd. |
| Location | Noida |
| Experience Required | 0–1 year (Freshers preferred) |
| Salary | ₹3.00 – ₹3.25 LPA |
| Employment Type | Full-time / Permanent |
| Last Date to Apply | 30 November 2025 |
As part of the Customer Support Group, you will be responsible for addressing user queries, handling support tickets, and coordinating with technical teams when needed. Full training will be provided to help you perform confidently in the role.
Key Responsibilities
As a Customer Support Associate, your everyday work will include:
- Responding to customer queries via calls, emails, and support systems.
- Troubleshooting and resolving basic technical or service issues.
- Logging customer interactions and maintaining accurate records.
- Coordinating with technical teams for advanced issues.
- Ensuring customer satisfaction with timely and quality service.
- Learning and using CRM/ticketing tools effectively.
- Identifying frequently occurring issues and suggesting improvements.
This role will help you improve communication, technical understanding, and problem-solving skills.
Who Can Apply? (Eligibility)
Capgemini is inviting fresh graduates who are enthusiastic about customer interaction and learning.
Educational Qualifications:
- Bachelor’s degree in any stream, BBA, B.Com, BCA, B.Tech, BA, or equivalent.
- Graduates from 2023, 2024, or early 2025 batches can apply.
Required Skills:
- Good spoken and written communication.
- Strong problem-solving and interpersonal skills.
- Basic understanding of computers, Windows, networking, or ticketing tools (preferred).
- Ability to multitask and work in rotational shifts.
Capgemini encourages candidates from all academic backgrounds to apply.
Salary and Benefits
Selected candidates will receive:
- ₹3 – ₹3.25 LPA salary
- Performance-based incentives
- Health insurance and corporate benefits
- Access to internal learning and certification platforms
The company offers strong growth potential for those starting their careers in IT support.
Training and Career Development
Capgemini invests heavily in upskilling freshers. If selected, you will undergo training that covers:
- Customer service and soft skills
- Ticket management and workflows
- CRM tools such as ServiceNow/Freshdesk
- Corporate communication and email writing
- Cybersecurity and compliance basics
After training, you will join the Noida Customer Support team to support domestic and global clients.
Work Environment
The Noida office is one of Capgemini’s major delivery hubs. You will work in a well-structured team environment with guidance from seniors and mentors. Due to global support operations, rotational shifts may be required.
Capgemini is known for its:
- Inclusive culture
- Work-life balance
- Excellent learning environment
It is consistently rated among the best IT workplaces for freshers.
Career Growth Options
Starting in Customer Support can open doors to many roles such as:
- IT Support Analyst
- Service Desk Specialist
- Customer Experience Manager
- Project or Operations Coordinator
With time and upskilling, you may also shift into technical roles, project management, HR, or pre-sales.
Many employees in leadership today began their journeys in similar support roles!
Why Capgemini is a Great Choice for Freshers
- Strong employer brand and global recognition
- Direct mentorship from experienced professionals
- Exposure to international clients and real-world learning
- Focus on soft skills as well as technical growth
- Diverse and supportive work culture
Selection Process
Shortlisted applicants will go through:
- Online communication or aptitude test
- HR interview
- Final discussion and offer
Make sure your résumé highlights communication skills, teamwork, and customer-handling abilities.
Smart Tips for Applicants
- Keep your résumé short and professional
- Practice common customer service scenarios
- Speak clearly and confidently during the interview
- Show your interest in long-term career growth
How to Apply for Capgemini Off Campus Drive 2025 ?
Follow these steps:
- Visit Capgemini’s official career portal or job platforms like LinkedIn/Naukri.
- Search: “Capgemini Customer Support Group – Noida”
- Click Apply Now
- Upload your latest résumé and complete the form
- Submit and wait for further communication
Apply Link : Click Here
And also apply in Godrej Free HR Internship 2025
Final Thoughts
Capgemini’s Customer Support Group hiring for 2025 is an amazing opportunity for freshers looking to build their career with a well-established global IT leader.
With a strong starting salary, excellent training, and future growth possibilities, this role offers the ideal platform to begin your journey in the IT services sector.
If you have good communication skills and a willingness to learn, make sure to apply before 30 November 2025.
Start your career with Capgemini in Noida and become a part of a global organization that values innovation, people, and progress.
FAQs for Capgemini Recruitment 2025 :
1. Who is eligible to apply for Capgemini Recruitment 2025?
Students graduating in 2024 / 2025 with BE/B.Tech / ME/M.Tech / MCA / M.Sc. (IT/CS) or equivalent degrees from recognized institutions are eligible. Candidates must also meet the academic criteria set by Capgemini.
2. What is the selection process for Capgemini Off Campus 2025?
The hiring process usually includes:
- Online Assessment (Aptitude + Technical)
- Technical Interview
- HR Interview
Some roles may include Communication Test / Coding Test depending on job requirements.
3. Are freshers allowed to apply multiple times in a year?
No. Applicants must wait for the next hiring cycle before applying again if they have already been assessed within the same year.
4. Is there any application fee for Capgemini recruitment?
No, the entire recruitment and application process is completely free. Capgemini does not charge any fee at any stage of the hiring.
5. What roles are available for freshers?
Capgemini recruits freshers for roles such as:
- Software Engineer / Analyst
- Network Engineer / Cloud Engineer
- Cybersecurity Analyst
- Data Engineer / Analyst
- Digital & Consulting Associate
Role availability may vary based on business needs and location.
