Wipro Recruitment 2025 | Mass Hiring for Freshers | Apply Now

Wipro Recruitment 2025 : Wipro is a leading Multi-National IT Service Company Based out India is Hiring Freshers Candidates for the Role of Customer Service Representative. Candidates looking for start their careers in Wipro can Apply for Wipro Off Campus Drive 2025. All the Job Seekers who want to get Jobs in Wipro can read this Article carefully and Apply for the Open roles at Wipro careers 2025. The Complete details about Wipro Recruitment Process 2025 and Eligibility Criteria are discussed in this Jobs Posts below.

About Company :

Wipro Limited is an Indian multinational corporation and a leading information technology services and consulting company, focused on building innovative solutions to unlock its clients’ boldest ambitions. Anchored in its vision to become an AI-centric organization, Wipro leverages its comprehensive portfolio of capabilities in consulting, design, engineering, and operations to offer tailored solutions that address its clients’ most complex digital transformation needs. With a global workforce of over 245,000 committed individuals across 65 countries, Wipro fulfills its promise of helping customers, colleagues, and communities thrive in an ever-changing world.

Wipro is one of the leading providers of IT services globally. It combines the business knowledge and industry expertise of their domain specialists and the technical knowledge and implementation skills of a delivery team leveraging their products, platforms, partnerships, and solutions in their development centers located around the world.

Wipro Recruitment 2025 Details : 

Company’s Name : Wipro

Company Website: Wipro.com

Job Role :  Customer Service Representative

Salary: Best in Industry

Job Location: Gurugram/ Delhi NCR

Work Model : WFO

Last date to Apply : Apply ASAP

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Job Responsibilities of Wipro Mass Hiring 2025 :

Job Description

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

Do

1. Support process by managing transactions as per required quality standards
2. Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
3. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
4. Update own availability in the RAVE system to ensure productivity of the process
5. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
6. Follow standard processes and procedures to resolve all client queries
7. Resolve client queries as per the SLAs defined in the contract
8. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
9. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
10. Document and analyze call logs to spot most occurring trends to prevent future problems
11. Maintain and update self-help documents for customers to speed up resolution time
12. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
13. Ensure all product information and disclosures are given to clients before and after the call/email requests
14. Avoids legal challenges by complying with service agreements
15. Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

General Recruitment Process 2025

Wipro usually hires two category of employees

• 1) Fresher (with not more than 12 months of work experience)
• 2) Experienced Professional (With minimum 3 years of Work experience)

Wipro Freshers Recruitment Process 2025

For freshers they rely on candidates who have taken the NQT assessment and have scored a certain percentage there. Once the relevant category of candidates identified the Recruitment team reaches out to these candidates to schedule interviews. These interviews usually have 3 rounds

• 1st Round is the technical round where an candidate evaluated basis his/her knowledge about industry relevant technologies (Java, python, HTML, PL& SQL C++), computational thinking etc.
• The second round is the management round where the focus usually remains on the attitude of the candidate towards working in an organization and how willing he is to expand himself.
• Third Round is HR discussion where the candidate evaluated basis his/her communication skillsets, fitment in the organization, and if he is aware and ok with organizational terms & policies. There are usually less scopes of salary negotiation for a fresher as they paid as per established market standards. The date of joining is usually set by the organization as per their business requirements.

Wipro Recruitment Process 2025 for Experienced Candidates

Now coming to the 2nd category “experienced professionals” the intake of such category is less when compared to freshers hiring. There are couple of established ways for sourcing such candidates for example referral, through their own employees, job portals, job consultancy agencies and from those who apply directly through the company website ( old fashioned click the career link below).

Experienced professionals are usually hired for their specific or niche skillsets and can be deployed at high value roles; they are evaluated upon the values they could bring to the table. Thorough domain knowledge is a mandate along with management skillsets as per the demand and scope of the role applied for. Depending upon the role/position, the experienced professionals also go through technical, management and HR Rounds. After being shortlisted salary negotiation happens in HR round and finally the documentation and onboarding process gets initiated.

Benefits to Join Wipro :

Vacation and Time off

• Sick Leave, Vacation & Paid Time Off, Bereavement Leave

Professional Support

• Job Training & Tuition, Diversity Program, Apprenticeship Program

Financial & Retirement

• Pension Plan, Performance Bonus, Retirement Plan, Stock Options or Equity

Health Care & Insurance

• Wipro Life Insurance, Disability Insurance, Dental Insurance, Vision Insurance

Perks and Benefits

• Employee Assistance Program, Gym Membership, Employee Discount, Company Car, Free Lunch or Snacks

Family and Parenting

• Maternity & Paternity Leave, Unpaid Extended Leave, Work From Home, Childcare , Reduced or Flexible Hours

How to Apply in Wipro recruitment 2025 ?

Interested Candidates can Click on the Below link to directly Apply for the Open Jobs Roles at Wipro, Additionally All Job Seekers are requested to visit the Wipro Official Careers Page to Check the Open job Roles which suits their Qualifications and Apply in wipro off campus drive 2025 for freshers.

Apply Link : Click Here to Apply

Also Check, Deloitte Off Campus Drive 2025

And, TCS Recruitment 2025

Conclusion:

In the Above Job Post, We have Covered the Wipro recruitment Process 2025 and also mentioned the details about Eligibility Criteria, Hiring Process, Benefits to join Wipro. After All we came to know that, Wipro Off Campus Drive 2025 is really a best opportunity for Freshers Candidates who wish to ignite their Careers with Such a Top MNCs.