Konecranes Freshers Recruitment 2026 | Hiring for Trainee, Global IT Technical Support
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Konecranes Freshers Recruitment 2026 : Konecranes is inviting applications from eligible B.E/B.Tech graduates for the Trainee – Global IT Technical Support position. This is a good opportunity for candidates who are looking to begin their IT career in Pune.
The position is suitable for candidates with 0–1 year of experience and offers the chance to work in a global IT support environment. Interested candidates can apply online before 09 October 2026.
Below, you can find the eligibility requirements, job responsibilities, skills, and application details for the Konecranes Off-Campus Drive 2026.
Konecranes Freshers Recruitment 2026 Details
| Details | Information |
|---|---|
| Company | Konecranes |
| Job Role | Trainee, Global IT Technical Support |
| Job Type | Off-Campus Drive |
| Qualification | B.E/B.Tech |
| Experience | 0–1 Year |
| Salary/CTC | Best in Industry |
| Job Location | Pune |
| Last Date to Apply | 09 October 2026 |
Job Profile: Trainee – Global IT Technical Support
As a Trainee in Global IT Technical Support, you will be responsible for assisting users with IT-related requests and incidents. The role involves working with different support teams, resolving or escalating technical issues, and following standard IT processes.
Eligibility Criteria
Candidates applying for this position should meet the following requirements:
- A bachelor’s degree in Computer Science, Information Technology, or a related field.
- Candidates with 0–1 year of experience working in a Windows-based environment can apply.
- Basic knowledge of IT systems, applications, and networking is expected.
Required Skills
Candidates should have a basic understanding of operating systems, networks, and commonly used applications. Knowledge or exposure to the following areas will be helpful:
- Windows operating systems and IT applications
- Basic networking concepts
- Mobile operating systems such as iOS, Android, and Windows
- SCCM knowledge is an added advantage
- Good communication and presentation skills
- A customer-focused approach to IT support
- Ability to work and collaborate with different teams
- Willingness to learn new technologies and share knowledge
- Basic understanding of ITIL practices
- Ability to work in a 24×7 shift environment
- Exposure to automation tools
- Understanding of the software development lifecycle
- Experience with scalable AI tools is an added advantage
Key Responsibilities
Selected candidates will support various IT service and technical support activities. Their major responsibilities may include:
IT Request Management
Handle IT service requests submitted through the company’s ticketing system. This includes classifying requests, routing them for approval, assigning them to the appropriate L2/L3 support teams, and following up until the issue is resolved.
Incident Assessment and Escalation
Review IT incidents and determine their severity, impact, and potential risks. When required, escalate the issue to the appropriate L2 or L3 support team so that it can be resolved within the required timeframe.
Following IT Processes and Policies
Follow the company’s established IT processes, procedures, and policies while handling day-to-day support activities. This helps maintain consistent service quality and compliance.
IT Project Support
Assist with IT projects and other activities assigned by the team. You may also coordinate with different stakeholders to help ensure that project tasks are completed on time.
Identifying Recurring Problems
Analyze incoming incidents and look for repeated or common issues. When recurring problems are identified, communicate the findings to the relevant technical teams for further action.
User Acceptance Testing (UAT)
Provide technical support during UAT activities. This may include helping with testing, identifying issues, and collecting feedback from users and relevant teams.
Awareness of ISO Standards
Maintain an understanding of relevant ISO standards, including ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety), as applicable to IT operations.
Work Location
The selected candidate will be required to work from the Konecranes office at SP Infocity, Hadapsar, Pune.
How to Apply for Konecranes Recruitment 2026?
Eligible and interested candidates can apply for the Konecranes Off-Campus Drive 2026 online before 09 October 2026. Candidates are advise to check the eligibility requirements carefully and submit their applications before the deadline. Use the official application link provided below to apply for the position.
Apply Link: Click Here
And also apply in Accenture Walk-in Drive Jobs 2026
Conclusion
The Konecranes provides an opportunity for B.E/B.Tech graduates to start their career in the IT support domain. The Trainee – Global IT Technical Support role offers exposure to IT service management, incident handling, user support, project activities, and various IT processes.
Candidates who meet the eligibility criteria and are interested in building a career in IT support can consider applying before the specifie deadline.
FAQs for Konecranes Off Campus Drive 2026
1. What is the job role offere in the Konecranes Off-Campus Drive 2026?
Konecranes is hiring candidates for the position of Trainee – Global IT Technical Support.
2. What is the required qualification for Konecranes Off Campus Drive 2026?
Candidates should have a B.E/B.Tech degree, preferably in Computer Science, Information Technology, or a related field.
3. Is prior work experience requird for this Konecranes job?
The position is open to candidates with 0–1 year of experience in a Windows environment.
4. Where is the Konecranes Trainee position located?
The job is based at SP Infocity, Hadapsar, Pune.
5. What is the last date to apply for Konecranes Off Campus Drive 2026?
According to the provided job details, candidates can apply online on or before 09 October 2026.
