Accenture Walk-in Drive Jobs 2026 | Hiring Freshers for Customer Support
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Accenture Walk-in Drive Jobs 2026 : Accenture is conducting a walk-in recruitment drive for Customer Support roles in Mumbai. Candidates who have completed 12th/HSC or any graduation can apply, depending on the experience requirements.
This opportunity is suitable for candidates with 1 to 7 years of experience in customer service, inbound sales, voice processes, or similar support roles. The walk-in interview is scheduled for 29 September 2026 in Mumbai.
If you are looking for a customer support job with a well-known company, you can attend the interview directly on the mentioned date. The complete eligibility criteria, job responsibilities, and walk-in details are provided below.
Accenture Walk-in Drive Jobs 2026 Details
| Details | Information |
|---|---|
| Company | Accenture |
| Job Role | Customer Support – International Voice & Chat Process |
| Job Category | Walk-in Drive |
| Qualification | Any Graduation / 12th |
| Experience | 0–7 Years* |
| Salary/CTC | Best in Industry |
| Number of Openings | 100 |
| Job Location | Mumbai |
| Interview Location | Mumbai |
| Walk-in Date | 29 September 2026 |
Eligibility Criteria
- *The detailed role information specifies 1–7 years of experience, with HSC candidates requiring 1 year of experience.
- Candidates who have completed any graduation can apply. HSC/12th-pass candidates with at least 1 year of relevant experience are also eligible.
Experience
The detailed requirement mentions 1 to 7 years of experience, preferably in customer service, inbound sales, business support, or a related contact-centre role.
Required Skills
Candidates applying for the International Voice & Chat Process should ideally have:
- Experience in customer service, inbound sales, or business support.
- Previous experience handling inbound calls in a contact-centre environment is an advantage.
- Basic familiarity with CRM and call-handling systems.
- Strong verbal communication skills and a professional telephone manner.
- Good customer-handling skills and the ability to build a positive relationship with business customers.
- An understanding of sales and customer-retention opportunities.
- The ability to handle multiple tasks, including calls, system navigation, and documentation.
- Good attention to detail while maintaining customer information.
- The ability to work comfortably in a fast-paced and target-oriented environment.
Roles and Responsibilities
Selected candidates will be responsible for handling inbound calls and chats from business customers and helping them with different types of queries.
Some of the major responsibilities include:
- Handling inbound voice calls and chats from business customers.
- Assisting customers with billing and payment-related questions.
- Providing support for products and services.
- Helping customers with handset and device-related issues.
- Handling retail-related queries.
- Understanding customer problems and providing suitable solutions as quickly as possible.
- Identifying opportunities for upselling and cross-selling.
- Recommending relevant products and services based on customer requirements.
- Updating customer information and interaction details accurately in CRM systems.
- Maintaining a professional and customer-friendly service experience.
Shift Timings and Work Details
- Shift: UK/US night shifts
- Working Hours: 24×7 rotational shifts
- Weekly Off: Rotational
- Work Mode: Work from Office
- Transportation: Two-way cab facility is available.
- Cab Eligibility: The pickup and drop location should fall within Accenture’s transportation boundary.
About the Customer Support Role
As a Business Inbound Voice/Chat Agent, you will be one of the primary points of contact for business customers. The role involves answering calls and chats, understanding customer requirements, resolving issues, and providing support related to accounts, billing, products, and services.
Apart from customer support, the role may also involve identifying suitable opportunities for additional products or services. This means candidates should be comfortable with both customer service and sales-oriented conversations.
How to Apply for Accenture Walk-in Jobs 2026?
Eligible and interested candidates can attend the Accenture walk-in interview on 29 September 2026. Candidates are advised to check the eligibility requirements carefully and carry the necessary documents when attending the interview.
Apply Link : Click Here
Time and Venue
- 29 September , 11.00 AM – 4.00 PM
- Address: Accenture Office -Gate No:-3 MDC2B, Ground Floor, Godrej Boyce Complex, Off Lbs Marg, Vikhroli (West), L. B. S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079.
- Contact – Azlifa Mulla
And also apply in DXC Technology Recruitment 2026
Conclusion
The Accenture Walk-in Drive 2026 offers an opportunity for candidates interested in customer support, international voice, and chat process roles in Mumbai. Candidates with relevant customer service or inbound sales experience can attend the walk-in interview on 29 September 2026.
Before attending, make sure you meet the required qualification and experience criteria and have all the necessary documents with you.
FAQs for Accenture Walk-in Drive 2026
1. What is the Accenture Walk-in Drive 2026 for?
Accenture is hiring candidates for a Customer Support role involving international voice and chat processes.
2. Who can apply for the Accenture Customer Support role?
Candidates with any graduation can apply. HSC/12th-pass candidates can also apply if they have at least 1 year of relevant experience.
3. What is the experience required for this role?
The detailed job requirements mention 1 to 7 years of experience in areas such as customer service, inbound sales, business support, or related roles.
4. When is the Accenture walk-in interview?
The walk-in interview is scheduled for 29 September 2026, from 11:00 AM to 4:00 PM.
5. Where is the Accenture walk-in interview being conducted?
The job and walk-in location is Mumbai.
6. Is transportation provided for this Accenture role?
Yes. A two-way cab facility is provided, subject to the candidate’s pickup and drop location being within Accenture’s transportation boundary.
