Mphasis Walk-in Interview 2026 | Voice Customer Care Executive | Apply Now
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Mphasis Walk-in Interview 2026 : Mphasis is conducting a walk-in drive for the role of Voice Customer Care Executive. Candidates who have completed any degree can apply for this opportunity. If you’re looking for a job in Mangaluru, this could be a great chance to start your career.
Eligible candidates can directly attend the walk-in interview between 12th May and 15th May 2026. Check out the full details below.
Mphasis Walk-in Interview 2026 Details
- Role: Voice Customer Care Executive
- Type: Walk-in Drive
- Qualification: Any Degree
- Experience: 0 to 1 year
- Salary: As per industry standards
- Location: Mangaluru
- Walk-in Dates: 12 – 15 May 2026
Eligibility Criteria
- Candidates must have completed any graduation degree.
Preferred Skills
- Basic to intermediate computer knowledge
- Working knowledge of MS Office
- Familiarity with phone systems like Avaya (basic level)
- Strong verbal and written English communication skills
- Ability to speak clearly with a neutral accent
- Good listening and questioning skills
- Basic understanding of the insurance domain
- Fresh graduates with excellent communication are welcome
- Good analytical thinking ability
Roles & Responsibilities
- Handle customer queries through calls (inbound/outbound) and emails within set timelines
- Record customer interactions accurately in the system
- Use the knowledge base and follow defined processes to resolve issues
- Ensure proper follow-up until the issue is resolved
- Maintain high levels of customer satisfaction
- Show a strong interest in delivering quality customer service
- Be flexible to work in rotational shifts, including extended hours if needed
- Clear required assessments like voice & accent (V&A) and typing tests
Important Points
- Candidates must be comfortable working night shifts
- Work schedule: 5 days a week with 2 days off
- Cab facility available for employees within a 25 km radius
How to Apply for Mphasis Walk-in Drive 2026?
If you meet the eligibility criteria, you can attend the walk-in interview directly at the given venue between 12th May and 15th May 2026, from 10:00 AM to 5:30 PM.
Apply Link : Click here
And also apply in Jio Institute Summer Research Internship 2026
Conclusion
The Mphasis Walk-in Drive 2026 is a great opportunity for fresh graduates and candidates with up to one year of experience to kickstart their careers in customer support. With minimal eligibility requirements and the advantage of direct walk-in interviews, it offers a simple and quick hiring process.
If you have strong communication skills, basic technical knowledge, and are comfortable working night shifts, this role can be a solid starting point in the IT and customer service industry. Make sure to attend the walk-in on time and prepare well to increase your chances of selection.
FAQs for Mphasis Walk-in Interview Drive 2026
1. Who can apply for the Mphasis Walk-in Drive 2026?
Any candidate who has completed a graduation degree in any stream is eligible to apply. Both freshers and candidates with up to 1 year of experience can attend the interview.
2. What is the job role offered in this walk-in drive?
The role offered is Voice Customer Care Executive, where selected candidates will handle customer queries through calls and emails.
3. Is prior experience required for this role?
No, prior experience is not mandatory. Freshers with strong communication skills are encouraged to apply.
4. What are the working conditions for this role?
Candidates should be comfortable working in night shifts, rotational schedules, and extended working hours if required. The job follows a 5-day work week with 2 days off.
5. Are there any additional benefits provided?
Yes, the company provides two-way cab facilities for employees within a 25 km radius, making it convenient for night shift workers.
