NTT DATA Recruitment Jobs 2026 | Mass Hiring for Call Center Associates
Table of Contents
NTT DATA Recruitment Jobs 2026 : It is a good opportunity for candidates looking for customer service and outbound sales jobs in Gurugram. It is hiring Call Center Associates, and graduates from any discipline can apply.
Candidates with 1–2 years of experience are preferre, although freshers with good communication and sales skills may also be considered. If you are intereste in building a career in the BPO, customer service, or telecom sales industry, you can apply for this position online as soon as possible.
NTT DATA Recruitment Jobs 2026 Details
| Particulars | Details |
|---|---|
| Job Role | Call Center Associate |
| Job Category | Non-IT Jobs |
| Qualification | Any Degree |
| Experience | 1–2 Years |
| Salary/CTC | Best in Industry |
| Job Location | Gurugram |
| Last Date to Apply | ASAP |
| Work Mode | Work From Office |
Eligibility Criteria
Candidates applying for the Call Center Associate position should meet the following requirements:
- Candidates should be graduates from any discipline.
- Good communication skills may be considere while evaluating candidates.
- 1–2 years of relevant experience is preferre.
- Freshers with strong communication and sales skills may also apply.
- Candidates with previous BPO or sales experience will have an added advantage.
Required Skills
To perform well in this role, candidates should have:
- Good verbal communication skills with clear and neutral English.
- A strong sales mindset and the ability to persuade customers.
- Good active-listening skills and a customer-focused approach.
- The ability to remain confident and professional when dealing with rejection.
- Basic knowledge of computers and CRM systems.
- A willingness to work in a target-oriented environment.
Key Responsibilities
As a Call Center Associate, your main responsibility will be to interact with customers and promote telecom products and services. Your day-to-day work may include:
- Making a high volume of outbound calls to existing and potential customers.
- Explaining telecom plans, upgrades, bundles, and retention offers.
- Understanding customer requirements and suggesting suitable products or services.
- Working towards daily, weekly, and monthly sales targets.
- Handling customer questions, objections, and rejections professionally.
- Updating customer information, call details, conversions, and follow-ups in the CRM.
- Following the company’s call scripts, quality guidelines, and process requirements.
- Providing a positive customer experience while helping the company generate revenue.
Role Overview
This is an outbound sales and customer engagement role where you will communicate with Canada-based customers. The position involves understanding customer needs, recommending suitable telecom products or services, and converting conversations into sales.
The role is suitable for candidates who are comfortable speaking with customers, working toward targets, and handling a fast-paced sales environment.
Work Schedule and Benefits
- Shift: US/Canada night shift, based on North American time zones
- Working Hours: Approximately 10 hours per shift, including breaks as per company policy
- Work Mode: 100% Work From Office
- Transportation: Company-provided pick-up and drop facility for eligible night shifts
How to Apply for NTT DATA Off Campus Drive 2026?
Interested and eligible candidates can apply for the NTT DATA Call Center Associate position through the company’s official recruitment/application process. Since the position is being filled as soon as possible, candidates are advised to apply at the earliest.
Before applying, make sure your resume contains your latest educational qualifications, work experience, communication skills, and relevant BPO or sales experience, if applicable.
Apply Link : Click Here
And also apply in Emerson Recruitment Jobs 2026
Conclusion
NTT DATA offers an opportunity for graduates and candidates with BPO or sales experience to work as a Call Center Associate in Gurugram. The role involves outbound calling, customer engagement, telecom sales, and achieving performance targets. Freshers with strong communication skills may also be considered, making this a useful opportunity for candidates looking to start or grow their career in customer service and sales.
FAQs for NTT DATA Careers Jobs 2026
1. What is the qualification required for NTT DATA Recruitment 2026?
Candidates with a degree in any discipline can apply for the Call Center Associate position. Freshers may also be considered if they have good communication and sales skills.
2. What experience is required for this position?
The preferred experience is 1–2 years. However, freshers are also welcome to apply, particularly those with strong communication and customer-handling skills.
3. Where is the NTT DATA Call Center Associate job located?
The job location is Gurugram, Haryana, and the position requires employees to work from the office.
4. What will be the working hours?
The position follows a US/Canada night shift aligned with North American working hours. The shift is approximately 10 hours, including breaks according to company policy.
5. What are the main responsibilities of a Call Center Associate?
The role primarily involves making outbound calls to customers, promoting telecom products and services, understanding customer requirements, handling objections, updating CRM records, and achieving assigned sales targets.
