PhonePe Recruitment 2026 | Hiring Freshers for Operations Associate Role
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PhonePe Recruitment 2026 : PhonePe has announced a new hiring opportunity for the position of Operations Associate in Bangalore. Candidates who have completed their 12th standard or any graduation degree are eligible to apply for this role. Freshers as well as candidates with up to one year of experience can take advantage of this opportunity to start or grow their careers with one of India’s leading digital payment platforms.
Interested candidates are encourage to submit their applications online at the earliest. Check the complete eligibility criteria, job responsibilities, and benefits below.
PhonePe Recruitment 2026 Details
| Particulars | Details |
|---|---|
| Company | PhonePe |
| Position | Operations Associate |
| Category | Non-IT Jobs |
| Qualification | 12th Pass / Any Degree |
| Experience | 0 – 1 Year |
| Salary | Best in Industry |
| Location | Bangalore |
| Last Date to Apply | Apply As Soon As Possible |
Eligibility Criteria
To be considered for this role, candidates should meet the following requirements:
- Completion of 10+2 is mandatory.
- 0 to 1 year of experience in a customer-facing role is preferre.
- Strong verbal and written communication skills.
- Quick learning ability and willingness to adapt.
- Good listening skills with the ability to handle customer objections effectively.
- Customer-focused mindset with the ability to respond to different situations professionally.
- Team-oriented attitude and openness to constructive feedback.
- Ability to manage multiple tasks, prioritize work, and meet deadlines.
- Fluency in English and Hindi is require.
- Knowledge of South Indian languages (spoken and written) will be an added advantage.
- Additional Information
- Six-day work week.
- Rotational weekly offs.
Key Responsibilities
As an Operations Associate, you will:
- Ensure every customer interaction is handled with honesty, professionalism, and a customer-first approach.
- Manage cases that require video call interactions.
- Follow all operational guidelines and standard procedures.
- Build customer confidence and trust through effective communication.
- Achieve daily and hourly productivity targets.
- Utilize internal tools and resources to resolve customer queries efficiently.
- Suggest improvements that can enhance processes and customer experience.
About the Role
PhonePe is currently hiring for its Video KYC (VKYC) Team. In this position, you will be responsible for assisting customers with the Video KYC verification process. The company is looking for individuals who are passionate about delivering excellent customer experiences and continuously finding better ways to support users throughout the verification journey.
Employee Benefits at PhonePe
Full-time employees at PhonePe enjoy a wide range of benefits designed to support their well-being and career growth.
- Insurance Coverage
- Medical Insurance
- Critical Illness Insurance
- Accident Insurance
- Life Insurance
- Wellness Programs
- Employee Assistance Program
- Onsite Medical Center
- Emergency Support Services
- Parental Benefits
- Maternity Benefits
- Paternity Support Program
- Adoption Assistance
- Day-Care Support Program
- Mobility Support
- Relocation Assistance
- Transfer Support Policy
- Travel Benefits
- Retirement Benefits
- Provident Fund (PF) Contributions
- Flexible PF Options
- Gratuity
- National Pension System (NPS)
- Leave Encashment
- Additional Perks
- Higher Education Assistance
- Car Lease Program
- Salary Advance Facility
How to Apply for PhonePe Off Campus Drive 2026?
Candidates who meet the eligibility requirements and are interested in joining PhonePe can apply online through the official application link. Since applications are being reviewed on a rolling basis, it is advisable to apply as early as possible.
Apply Link : Click Here
And also apply in Deloitte Recruitment 2026 for Freshers
Conclusion
PhonePe Recruitment 2026 presents an excellent opportunity for freshers and candidates with up to one year of experience to join a leading fintech company as an Operations Associate. With competitive pay, comprehensive employee benefits, and opportunities for career growth, this role is ideal for individuals who enjoy customer interaction and problem-solving. If you meet the eligibility criteria and are looking to build your career in a dynamic work environment, don’t miss this opportunity. Apply online as soon as possible and take the first step toward a rewarding career with PhonePe.
FAQs for PhonePe Off Campus Recruitment 2026
1. Who can apply for PhonePe Off Campus Recruitment 2026?
Candidates who have completed their 12th standard or hold any graduation degree are eligible to apply for the Operations Associate position. Freshers and candidates with up to one year of experience can also apply.
2. What is the job location for the Operations Associate role at PhonePe?
The selected candidates will be posted in Bangalore, where they will work as part of the Video KYC (VKYC) team.
3. Is prior work experience required for this role?
No, prior experience is not mandatory. PhonePe welcomes freshers as well as candidates with 0–1 year of experience in customer-facing roles.
4. What skills are required to get selected for the Operations Associate position?
Candidates should possess strong communication skills, customer-handling abilities, active listening skills, multitasking capabilities, and fluency in English and Hindi. Knowledge of South Indian languages is an added advantage.
5. What are the working days and shift details at PhonePe?
The role follows a six-day work week with rotational weekly offs. Candidates should be comfortable working in rotational schedules as required by the business.
