Salesforce Recruitment Jobs 2026 | Hiring for Associate Technical Support Engineer – Freshers Can Apply
Table of Contents
Salesforce Recruitment Jobs 2026 : Salesforce is hiring candidates for the position of Associate Technical Support Engineer. Candidates with a B.E., B.Tech, or B.Sc. degree and up to 1 year of experience can apply for this opportunity.
This role is based in Hyderabad and is a good opportunity for candidates who are interested in technical support, customer service, and cloud technologies. The selected candidates will work with Salesforce customers globally and help them troubleshoot technical issues and understand Salesforce products and features.
If you meet the eligibility criteria, you are encouraged to apply online as soon as possible. The complete details about the role, eligibility, responsibilities, and application process are provided below.
Salesforce Recruitment Jobs 2026 Details
| Particulars | Details |
|---|---|
| Company Name | Salesforce |
| Job Role | Associate Technical Support Engineer |
| Job Category | IT Jobs |
| Qualification | B.E./B.Tech/B.Sc |
| Experience | 0 – 1 Year |
| Salary/CTC | Best in Industry |
| Job Location | Hyderabad |
| Last Date to Apply | 28 August 2026 |
Salesforce Hiring 2026 – Eligibility Criteria
Candidates interested in applying for the Associate Technical Support Engineer role should meet the following requirements:
- Candidates should have a Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
- Applicants can have up to 12 months of experience in voice support, IT/product support, customer handling, or a similar role.
- A strong interest in providing a positive customer experience is important.
- Candidates should have good written and verbal communication skills in English.
- Strong organizational, analytical, and problem-solving abilities are preferred.
- Candidates should be comfortable learning and using AI-based tools and automation to improve support processes.
- The ability to adapt quickly and learn new technologies is important.
- Applicants should have the technical aptitude to learn Salesforce Cloud applications and solutions.
- Candidates should be dependable, self-motivated, and capable of working independently when required.
Desired Skills
The following skills are not mandatory, but having them can be an advantage:
- Salesforce ADM 201 and/or ADM 211 certification
- Experience working with or supporting international customers
- Knowledge of additional languages such as German, French, Italian, Spanish, Portuguese, or Dutch
Salesforce Associate Technical Support Engineer – Responsibilities
As an Associate Technical Support Engineer, the selected candidate will be responsible for providing technical assistance to Salesforce customers around the world.
Some of the major responsibilities include:
- Provide technical support to Salesforce customers through phone, email, and chat.
- Help customers understand best practices related to user management, data management, reports, and dashboards.
- Identify customer issues that need to be escalated to the Professional Services or Account Executive teams.
- Maintain accurate records of customer interactions, communications, and case-related information in Salesforce.
- Follow established support procedures while identifying opportunities to improve them.
- Look for ways to use AI and automation to reduce repetitive tasks and resolve customer issues more efficiently.
- Be comfortable working in a 24/7 support environment.
- Work in different shifts depending on business requirements and be willing to rotate between shifts.
What Salesforce Is Looking For
Salesforce is looking for candidates who are more than just technically capable. The company values people who enjoy helping customers and are willing to continuously learn.
- Customer-focused mindset
- You should genuinely care about customer success rather than simply closing support tickets.
- Willingness to learn
- A curious and open-minded approach is important. Candidates should be ready to learn new technologies, listen carefully, and improve their skills.
- Sense of urgency
- The role requires employees to respond quickly, solve problems efficiently, and focus on delivering meaningful results.
- Teamwork
- Being a good team player is important. Salesforce values employees who support their colleagues and contribute positively to the team.
- Trust and professionalism
- Candidates are expected to follow Salesforce’s core values and maintain professionalism while dealing with customers and colleagues.
- Adaptability
- Since this is a global 24/7 support role, candidates should be comfortable with changing priorities, working different shifts, and adapting to new situations.
About the Role
Salesforce is looking for an Associate Technical Support Engineer to join its Global Voice Support team within Cloud Success.
In this position, you will be one of the first points of contact for Salesforce customers who need help with technical issues, product features, or best practices. Since Salesforce serves customers across the world, the role involves working in a fast-paced and customer-focused environment.
The company is also expanding its use of AI in customer support. Therefore, candidates are expected to have an automation-focused mindset and be willing to use AI tools to solve problems faster, reduce repetitive work, and improve the overall support experience.
This makes the position suitable for candidates who want to build a career combining technical support, customer service, cloud technology, and AI-driven workflows.
How to Apply for Salesforce Off Campus Drive 2026?
Eligible and interested candidates can apply online for the Salesforce Associate Technical Support Engineer Recruitment 2026.
Candidates should complete the application process before the stated deadline of 28 August 2026. Make sure to review the eligibility requirements and provide accurate information while submitting your application.
Apply Link : Click Here
And also apply in CISCO Careers Jobs 2026 Hybrid
Conclusion
The Salesforce drive is a good opportunity for graduates looking to start or build their career in the IT and technical support field. Candidates with a B.E., B.Tech, or B.Sc. degree and up to 1 year of relevant experience can consider applying for the Associate Technical Support Engineer position in Hyderabad.
The role offers exposure to Salesforce Cloud technologies, international customers, technical troubleshooting, and AI-powered support tools. If you have good communication skills, a customer-first attitude, and a willingness to learn, this opportunity could be worth considering.
FAQs for Salesforce Recruitment 2026
1. What is the job role offered in Salesforce Recruitment 2026?
Salesforce is hiring candidates for the position of Associate Technical Support Engineer.
2. What qualifications are required for Salesforce?
Candidates with a B.E., B.Tech, or B.Sc. degree in Computer Science, Information Technology, or a related technical field can apply.
3. Is Salesforce Recruitment 2026 open to freshers?
Yes. Candidates with 0–1 year of experience can apply, making this opportunity suitable for fresh graduates and early-career professionals.
4. Where is the Salesforce Associate Technical Support Engineer job located?
The job location for this position is Hyderabad, India.
5. What is the last date to apply for Salesforce Recruitment 2026?
According to the provided job details, candidates should apply online on or before 28 August 2026.
