Tata Communications Careers Jobs 2026 | Hiring for Freshers | Jr Customer Service Executive
Table of Contents
Tata Communications Careers Jobs 2026 : Tata Communications has announced a new hiring opportunity for the position of Jr Customer Service Executive. Candidates who have completed a B.E/B.Tech degree are eligible to apply for this role. Fresh graduates as well as candidates with up to 2 years of experience can take advantage of this opportunity. The selected candidates will be post in Mumbai. Interested applicants are encourage to submit their applications online at the earliest. Check the complete eligibility criteria, required skills, responsibilities, and application process below.
Tata Communications Careers Jobs 2026 Overview
| Particulars | Details |
|---|---|
| Company | Tata Communications |
| Job Role | Jr Customer Service Executive |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech |
| Experience | 0 – 2 Years |
| Salary | Best in Industry |
| Job Location | Mumbai |
| Last Date to Apply | Apply As Soon As Possible |
Eligibility Criteria
Candidates must fulfil the following eligibility requirements:
- Bachelor’s degree in Engineering (B.E/B.Tech).
- Preferred specialisations include Electronics & Communication Engineering (ECE) and Computer Science (CS).
- Candidates with 0 to 2 years of relevant work experience are eligible to apply.
Required Skills
Applicants should have knowledge or exposure to the following areas:
- Network Operations
- Service Assurance
- Incident Management
- Ticketing Management
- Customer Escalation Handling
- Change Management
- Report Preparation and Management
Roles and Responsibilities
As a Jr Customer Service Executive, your day-to-day responsibilities will include:
- Monitoring and managing network-related incidents efficiently.
- Handling customer issues and ensuring timely resolution of escalations.
- Coordinating with internal teams for effective incident management.
- Supporting change management activities in a 24×7 operational environment.
- Providing incident updates within the defined timelines.
- Preparing and maintaining daily operational reports.
- Ensuring all service level agreements (SLAs) are achieved and consistently maintained.
- Working proactively to deliver uninterrupted customer support.
Job Description
This is an operations-based role that requires employees to work from the office in a 24×7 support environment. The selected candidate will be responsible for handling daily network operations, resolving incidents, managing customer requests, and working efficiently under minimal supervision. The role involves handling a high volume of operational tasks while maintaining service quality and meeting strict timelines.
How to Apply for Tata Communications Jobs 2026?
Candidates who meet the eligibility criteria can apply online through the official Tata Communications careers portal. It is recommended to submit the application as soon as possible, as the recruitment process may close once sufficient applications are received.
Apply Link : Click Here
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Conclusion
Tata Communications offers a promising opportunity for engineering graduates looking to begin or grow their careers in the networking and IT operations domain. With openings for candidates having up to two years of experience, this role provides valuable exposure to network operations, incident management, and customer support in a leading technology company. Eligible candidates should apply online at the earliest to avoid missing this opportunity.
FAQs for Tata Communications Recruitment 2026
1. What is the job role offered in Tata Communications Recruitment 2026?
The recruitment is being conducted for the position of Jr Customer Service Executive.
2. Who is eligible to apply for this recruitment?
Candidates with a B.E/B.Tech degree, preferably in Electronics & Communication Engineering (ECE) or Computer Science (CS), can apply.
3. Is this opportunity open to freshers?
Yes. Candidates with 0 to 2 years of experience, including fresh graduates, are eligible for this position.
4. Where is the job location?
The selected candidates will be based in Mumbai.
5. What is the last date to apply?
The application deadline has not been specified. Interested candidates are advised to apply as soon as possible.
